Technical assistance, RMA

Request customer PIN#

All Aviat Network customers that have equipment under warranty or are under a Support Agreement are entitled to have a PIN#.

If you don’t have a PIN# but believe you meet these criteria, click here to request it

Did you know

Using our online customer care site AviatCloud, you can track progress as well as request technical assistance and submit RMAs.

Anywhere you are, and anytime you need. Make AviatCloud your first stop.

Online technical assistance request

AviatCloud

Once you are logged in the cloud: click Aviatcare, then My Support

Online RMA request

 AviatCloud
aviatcare_rma

Once you are logged in the cloud: click Aviatcare, then Repair and Return

Technical helpdesk

San Antonio, TX USA

Phone: +1 210 526 6345

Toll-Free (USA):1-800-227-8332

Fax +1 210-526-6315

Email: TAC.AM@aviatnet.com

RMA & license upgrades

Repairs, returns, advance replacements & license upgrades
Business hours only:

Toll Free (USA):1-800-227-8332 or +1-210-526-6345

Fax: +1- 210-526-6315

E-mail: CustomerCare.Americas@aviatnet.com

Technical helpdesk

Blantyre, Glasgow G72 0FB UK

Phone: +1 210 526 6345

Fax:  +44 16 9871 7204 (English)

Fax:  +33 1 5552 8012 (French)

Email: TAC.EMEA@aviatnet.com

RMA & license upgrades

Repairs, returns, advance replacements & license upgrades
Business hours only:

Phone: +44 1698 717200

Fax: +44 1698 717215

Email:CustomerCare.EMEA@aviatnet.com

Technical helpdesk

Clark Freeport Zone, Philippines 2023

Phone 24/7 : +1 210 526 6345

Fax: +63 45 599 5196

Email: TAC.APAC@aviatnet.com

RMA & license upgrades

Repairs, returns, advance replacements & license upgrades
Business hours only:

Phone: +63 45 5995192

Fax: +63 45 5995196

Email:CustomerCare.ASIA@aviatnet.com

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